Privacy Policy

At Huellitas ("we", "us", or "the store"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit or make a purchase from our online store.

Data Controller

Huellitas
Contact: soyhuellitas@use.startmail.com

(If you operate as a sole proprietor/individual, the regulations of many countries require you to also identify your full name and tax ID, though not necessarily your home address in this document. Consult with a professional services firm if you have questions about your specific case.)

Information We Collect

When you make a purchase or visit our site, we may collect:

  • Contact information: name, shipping and billing address, email, and phone number.
  • Payment information: securely processed by our payment gateway. We do not store your full card details.
  • Browsing data: IP address, browser type, and pages visited, using cookies and similar technologies.
  • Order data: products purchased, purchase history, and customer service communications.

How We Use Your Information

We use your data to:

  • Process and ship your orders.
  • Communicate with you about your purchase (confirmations, shipping, and issues).
  • Prevent fraud and ensure transaction security.
  • Improve our website and shopping experience.
  • Send commercial communications, only if you have given prior consent.
  • Comply with legal and tax obligations.

With Whom We Share Your Information

Given that we work with a dropshipping model, we share certain data with third parties necessary to complete your order:

  • Suppliers/manufacturers: We share your name and shipping address with our suppliers so they can ship the product directly to you.
  • Payment gateways: (e.g., Stripe, PayPal, etc.) process your payment data securely.
  • Store platform: (e.g., Shopify) hosts your order data.
  • Marketing/analytics tools: (e.g., Google Analytics, Meta/Facebook, email marketing), if we use them, to analyze traffic or send communications.

We do not sell your personal data to third parties for commercial purposes unrelated to your order operations.

International Transfers

Some of our suppliers or tools may be located outside your country or the European Economic Area. In such cases, we ensure that adequate safeguards (such as standard contractual clauses) are in place to protect your data in accordance with applicable law.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy and to comply with applicable legal and tax obligations.

Your Rights

Depending on your location, you may have the right to:

  • Access the data we hold about you.
  • Rectify inaccurate data.
  • Request the deletion of your data.
  • Object to or limit the processing of your data.
  • Request the portability of your data.
  • Withdraw your consent at any time when processing is based on it.

To exercise any of these rights, please contact us at:

soyhuellitas@use.startmail.com

You also have the right to lodge a complaint with your country's data protection authority (in Spain, the Spanish Data Protection Agency).

Cookies

We use our own and third-party cookies to improve your browsing experience, analyze site usage, and, where applicable, display personalized advertising. You can configure or reject cookies from our site's cookie notice or from your browser settings.

Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration.

Minors

Our site is not directed at minors. We do not knowingly collect data from minors without the consent of their parents or guardians.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated version on this website and notify you of changes as required by applicable law.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your rights, please email us at:

soyhuellitas@use.startmail.com

For the purposes of applicable data protection legislation, Huellitas is the data controller of your personal information.